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Terms of Service

Last updated: 26 August 2026

These terms govern your use of WhaleWatch ("the service"). By creating an account or subscribing you agree to them. If you don't agree, please don't use the service.

1. What WhaleWatch is (and isn't)

  • WhaleWatch is an information and analytics tool. It analyzes publicly available Polymarket data and flags unusually large bets ("whale bets"), graded by outlier strength.
  • All flags, grades and statistics are signals, not guarantees. They describe unusual public trading activity — not proof of insider knowledge, and not a prediction of any outcome.
  • Nothing on WhaleWatch is financial, investment or betting advice. Decisions you make are entirely your own responsibility.
  • WhaleWatch is not a betting operator. We do not accept, place or broker bets, and we have no affiliation with Polymarket.

2. Eligibility & accounts

  • You must be at least 18 years old.
  • You are responsible for keeping your login credentials secure and for all activity under your account.
  • If you use Google, Apple or a passkey, you are also responsible for keeping that provider account and device secure.
  • One account per person. Don't share account access.

For help with login, access or your account, use the account contact form.

3. Free access and withdrawal

  • Current access is free: WhaleWatch has no checkout, card collection, paid subscription or automatic charge.
  • A free account remains available until you delete it or we lawfully discontinue the service. Material changes will be announced before they apply.
  • Any future paid service will be offered only after the provider is registered and will require a separate, explicit order. A free account will not silently convert into a paid plan.
  • EU/EEA withdrawal right: a consumer may withdraw from a distance contract without giving a reason within 14 days after it is concluded. To withdraw, use the persistent online withdrawal function, send an unambiguous statement by email, or use the model notice on our Consumer information page before the deadline.

4. Acceptable use

  • No abusive scraping, reselling or redistributing the WhaleWatch feed.
  • No attempts to bypass plan limits, probe or disrupt the service.
  • No unlawful use of the service or its data.

We may suspend or terminate accounts that violate these rules.

5. Data & availability

  • Market data comes from Polymarket's public APIs. We don't control it and can't promise it is complete, accurate or continuously available.
  • Wallet views combine values reported by Polymarket's public APIs with WhaleWatch calculations and stored snapshots. Polymarket values may be delayed or incomplete; WhaleWatch estimates can omit earlier trades, transfers, redemptions, fees or outside activity. Neither is a verified cash balance.
  • The service is provided "as is", without warranties of any kind. We aim for high availability but do not guarantee uninterrupted operation.

6. Digital-service conformity

Mandatory consumer law remains fully applicable. If the digital service is not supplied or does not conform to the contract, you may be entitled to have it brought into conformity free of charge and without significant inconvenience, or, where the statutory conditions are met, to a proportionate price reduction or termination and reimbursement. We will provide security or functional updates that are legally required during the supply period.

7. Limitation of liability

To the maximum extent permitted by law, WhaleWatch is not liable for any losses — including betting or trading losses — arising from your use of, or reliance on, the service. Our total liability for any claim is limited to EUR 100 or the amount you paid us in the 12 months before the claim, whichever is greater. Nothing in these terms excludes or limits liability or consumer remedies that cannot lawfully be excluded or limited, including liability for intent or gross negligence.

8. Changes to these terms

We may update these terms for legal, security, technical or product reasons. The date above reflects the latest version. For material changes affecting an existing contract, we will give reasonable advance notice on a durable medium and explain the change and any applicable right to terminate. A change will not retroactively remove accrued rights.

9. Complaints & consumer redress

Consumers may submit a written complaint through the contact form. We will acknowledge receipt without delay, give a written answer within 15 days, and retain the complaint record for one year as required by Croatian law. The former EU Online Dispute Resolution platform closed in July 2025; information about current out-of-court bodies is linked from our Consumer information page.

10. Governing law & contact

These terms are governed by the laws of the Republic of Croatia, without affecting your mandatory consumer rights under the law of your country of habitual residence or your right to bring proceedings in a court available under mandatory consumer law. Questions: contact@whalewatch.live or contact WhaleWatch. Provider details are listed in the Impressum.